Privacy Policy - Luv Mystery

1. Privacy Policy

A. Information We Collect

We collect information to provide better services and enhance your shopping experience.

Personal Information You Provide:

Name
Email address
Phone number
Billing and shipping address
Payment details (securely processed through third-party gateways)

Information Collected Automatically:

IP address
Browser type
Device details
Pages you visit on our site
Date and time of access

Cookies & Tracking Technologies:
We use cookies to:

Improve website functionality
Personalize your shopping experience
Analyze browsing behavior
Provide targeted ads

You can disable cookies in your browser, but certain website features may not function correctly.

B. Use of Your Information

Your data may be used for:

Order processing and delivery
Customer support and communication
Personalized offers and marketing (with your consent)
Fraud detection and prevention
Compliance with legal requirements

C. Sharing Your Information

We respect your privacy and do not sell or rent your data. However, your data may be shared with:

Logistics and courier partners for order fulfillment
Payment processors for secure transactions
Marketing services (only with consent)
Legal authorities when required by law

D. Data Security

We implement strict measures to safeguard your data:

SSL encryption for transactions
Restricted access to sensitive data
Regular system checks for vulnerabilities

While we strive to protect your information, no online transmission is entirely secure. Users share data at their own risk.

E. Your Rights

You have the right to:

Access your data and request a copy.
Update or correct inaccurate details.
Opt out of marketing communications anytime.
Request deletion of your personal data, subject to legal obligations.

F. Children’s Privacy

Our services are not intended for individuals under 18 years of age. If we discover that a minor has shared personal information with us, we will delete it immediately.

G. Changes to Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised “Effective Date.”
Continued use of the website indicates your acceptance of these changes.

2. Terms and Conditions

A. Use of Website

By using LuvMystery.com, you agree to:

Provide accurate and current information when creating an account or placing an order.
Use the website for lawful purposes only.
Not engage in fraudulent or harmful activities, including hacking or spamming.

We reserve the right to suspend or terminate accounts violating these rules.

B. Products and Availability

All products listed are subject to availability.
Prices are subject to change without notice.
Colors may vary slightly due to screen resolutions.
Certain intimate products, such as panties or lingerie sets containing panties, are non-returnable for hygiene reasons.

C. Returns, Refunds, and Cancellations

Please refer to our detailed [Shipping, Returns & Refund Policy] for more information.
Key highlights:

Panties and combos containing panties are strictly non-returnable.
Return requests for eligible products must be raised within 3 days of delivery.
Orders can be cancelled within 12 hours of placement unless already shipped.

D. Intellectual Property

All content, including logos, images, and text, is the property of LuvMystery.com.
Unauthorized use or reproduction is strictly prohibited.

E. Limitation of Liability

We are not responsible for delays caused by courier services or unforeseen events.
LuvMystery.com shall not be liable for indirect or consequential damages arising from use of our services.

F. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.